How we collect, process, and protect your information in compliance with Canadian privacy law and the Excise Act.
We collect information you provide through contact forms, quote requests, and account registration: name, email address, phone number, company name, and message content. Technical data such as IP address, browser type, device identifiers, and usage analytics are collected automatically when you visit our site.
Your data is used to respond to inquiries, process equipment orders, verify compliance with the Excise Act of Canada, improve our products and website, and send relevant technical documentation or service updates. We do not sell personal information to third parties.
Personal data is retained for the duration of our business relationship plus five years for regulatory compliance. We share data with hosting providers, analytics services (Google Analytics), email delivery platforms, and CRM systems necessary for order fulfillment. Third-party processors are contractually bound to protect your data.
We use session cookies for site functionality, persistent cookies for preference storage, and analytics cookies to understand usage patterns. You may disable cookies in your browser settings, but some features may not work correctly. We do not use cookies for targeted advertising.
Under PIPEDA and applicable privacy laws, you have the right to access, correct, or delete your personal data. You may withdraw consent for processing at any time. To exercise these rights, contact us using the details below. We will respond within 30 days.
For privacy-related requests, contact our data protection officer at info@onpointbrewery.com or by mail at 73920 Walter Turnpike Apt. 074. This policy was last updated on January 15, 2025. We do not make misleading claims, fake endorsements, or false representations about our equipment or regulatory status.